New Windsor • Goshen • Monroe

OSM Centers of Excellence
OSM Surgical Services
OSM Non Surgical Services
Physical Therapy Occupational Therapy hand therapy
OSM Non Surgical Services OSM Non Surgical Services

The Hudson Valley's Sports & Mobility Specialists

Insurance Plans Accepted

The Link below will take you to our current Insurance Provider List.

View Insurance Carriers

Appointments & Phone Calls(CLOSE)

Hip Surgery Orange County NYOur phone system is open from 8:30 AM to 5 PM Monday through Friday. The prompts will help direct your call to the correct department to handle your specific needs. If your physician is with a patient he/she may call you at a later time that day. Our goal is to call you within 24 hours. Please let us know if this is an emergency and cannot wait 24 hours. If you should have an emergency during the time our office is closed, please dial the office number and the answering service will direct your problem to the “on-call” doctor who will meet you in the ER if necessary. We are affiliated St. Luke’s Cornwall Hospital.

Patients are normally seen by appointment. If you arrive late for your appointment, it will be at the discretion of the physician whether or not you will be seen. Should your medical and/or insurance information change, it is your responsibility to inform the receptionist. Patients are seen by scheduled appointment time. If you arrive early, expect that those who have appointments before you will be seen first, even if they arrive after you. We apologize and ask for your patience when we fall behind schedule. Emergencies do occur and we do our best to accommodate all our patients. You may call ahead to see if we are running on time and we will be flexible in rescheduling you if requested. Please notify us as soon as possible if you cannot make your appointment, so we can accommodate another patient. Unaccompanied minors (anyone under 18) need to bring authorization from a parent or legal guardian to receive medical care.

Prescriptions & X-rays (CLOSE)

Prescriptions are issued during office hours only as the physician must have access to your medical record. Please try to anticipate your need for refills. When requesting a prescription or a refill, it will help if you have your medication information and pharmacist’s phone number available when you call.

For copies of your x-rays, please call us 24 hours in advance so that we have time to prepare them. There will be a minimal fee for copies.

Patient Forms (CLOSE)

These forms are compressed and require a utility in order to open. If you have trouble opening them, you can search the web for software solutions (like WinZip® ) which you can download for free evaluation or purchase.

To use the forms, you must also have a copy of Adobe Acrobat Reader. If you have trouble viewing these forms, once you unzip them, click here and download the FREE reader program.

These forms may be filled out on your screen by typing in their interactive fields. The data you enter is NOT transmitted to us and remains on YOUR computer. You must still print this form and bring it with you to your appointment. Please sign and date the forms after you print them.

Fees (CLOSE)

We welcome questions regarding fees and billing statements. Some services are billed globally. For instance, a fracture or surgery charge usually includes follow-up visits within 30-90 days of the procedure. This does not include x-rays and supplies. After this period, office visits will be charged.

Frequently, the explanation of benefits from your insurance company will call fracture care ‘surgery, ’ even though surgery has not been performed.

We ask that you read carefully the Financial Policy statement you will be given to sign and discuss any questions with our billing office prior to your appointment.

Customer Service (CLOSE)

At Orthopedics and Sports Medicine, we never forget that our patients are also our customers. We want your experience at our center and with our physicians to be the best possible despite often adverse nature of your visit.

We make every effort to minimize wait times, and maximize communication between our staff and patients. Your opinion matters to us, Please take a moment to fill out our feedback form so that we may understand the things about your experience that pleased you and the things that we can improve to better serve all our patients.

Hospitals and Surgery Centers (CLOSE)

The Physicians at Orthopedics & Sports Medicine, P.C. are affiliated with St. Luke's Cornwall Hospital, The Eastern Orange Ambulatory Surgery Center, and Orange Regional Medical Center.

Medical Information Links (CLOSE)

List of links to Patient Education Information, Physicians' Professional Organization Affiliations, etc.